Coronavirus updates

from the Southmead Project

26th July 2021 - Update regarding face-to-face counselling and support services

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We are extremely pleased to be able to use all of our counselling rooms once again at the Southmead Project since Public Health England's restrictions around COVID have eased. We are now welcoming more clients into our building for sessions in person and have more staff working from the office. We are also mindful of taking as many precautions as possible to ensure that our building stays COVID-secure and to keep everyone safe. Please see this Client Guidance document for details of the measures we are taking and how we are asking clients to support us.

Our waiting list for face-to-face counselling has re-opened for people to access up to 24 sessions. We will continue to offer clients a choice of either face-to-face, online or phone counselling for both our long-term and Nexus counselling clients.

Our Nexus counsellor has resumed counselling in person at different outreach locations across Bristol, such as Bristol Drugs Project, One25 and Wick House, as well offering sessions at the Southmead Project and remotely.

We have run two pre-counselling groups online since the pandemic and will continue to offer more groups throughout the year to support clients on our waiting list.

Our Family Support Group resumed its weekly sessions in person on Wednesdays at 7.00pm-9.00pm. If you support someone who has an addiction to drugs or alcohol or are affected by someone else's addiction, please contact us if you would like more information on:

Our Active Recovery Project continues to offer fortnightly community-based activity sessions in person. This is open to current or past clients of the Southmead Project or Kinergy. Please see our News page for details of the latest activities and feel free to contact Amy here for details of how to join. 

Many thanks, 

The Southmead Project Team

14th September 2020 - Update regarding office re-opening   

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The Southmead Project team has been supporting clients with online and phone counselling since April, in light of our office closing in March following Public Health's COVID-19 restrictions. We have worked hard to prepare our office to re-open and ensure that it is Covid-secure. On Monday 14th September we resumed limited face-to-face sessions for clients that paused counselling in March who were unable to have counselling remotely. We have a very limited capacity to see clients face-to-face due to needing to adhere to social distancing measures in our building. Our waiting list for counselling is now open for referrals for up to 24 sessions of online or phone counselling. (Please note that we will not be able to accept referrals for face-to-face counselling or up to 42 sessions for the time being due to the high demand for our services and reduced capacity to meet this demand).


Our Active Recovery Project has been supporting participants with activities remotely during lockdown. Our Project Manager, Amy Derrick, has worked hard to make outdoor activities possible and since 9th September has had fun sailing and kayaking with participants in a Covid-secure way! Thank you to our partners at All Aboard for helping to make this happen and to the People's Health Trust for funding this project.


Our group work currently remains on hold while we explore the possibility of having groups online. 


We would like to thank our clients, staff and partner organisations for bearing with us throughout this difficult time and for adapting to new ways of providing and receiving support. We understand that this has been an exceptionally difficult and overwhelming time for many people, and in particular for our clients. 


Thank you for the support that we have received throughout this time from our funders and partner organisations who have made the transition to remote working possible. We would not otherwise have been able to adapt our services and provide such high-quality remote support to our clients and we are extremely grateful to you. 


Please find a downloadable copy of our HSE COVID-19 risk assessment here to see how we are working in a Covid-secure way.


Many thanks, 


The Southmead Project Team

25th March 2020 - Update regarding office closure 

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The Southmead Project closed its office on 25th March due to the advice and measures set out by Public Health regarding the outbreak of coronavirus (COVID-19). We value the safety and health of our clients very highly and have therefore postponed face-to-face counselling and group work. Our waiting list for counselling has temporarily closed and we are not accepting new referrals for the time being. 

We are aware of how distressing, worrying and lonely these new measures are, particularly for our clients. We are endeavouring to explore new ways of working to support our clients and how we can adapt our therapeutic services until face-to-face sessions can resume. We will stay in contact with our clients and provide tools and resources to help manage your mental health and well-being in the meantime. 

For any queries, please e-mail us on Please note that we are unable to take calls or receive voicemails on our office phone as our team are now working from home.

We appreciate your support and understanding and hope that you stay safe and well. 

The Southmead Project Team